Computer repair
Computer repair in Washington, MO
When your computer fails you need someone local you can actually reach. Augusta Technology diagnoses and repairs laptops and desktops for homes and businesses in the Washington area — from a machine that has slowed to a crawl to hardware that has stopped altogether.
What this service includes
Diagnostics
Hardware and software testing to pinpoint the real problem before a repair is recommended.
Hardware repair
Failing drives, memory upgrades, power jacks and power supplies replaced to bring a system back.
Laptop and desktop repair
All the major brands — Dell, HP, Lenovo, Asus and Acer — plus custom-built desktops.
Software troubleshooting
Windows errors, blue screens, driver conflicts and applications that will not stay running.
Performance tune-ups
Clean-ups, bloatware removal and start-up work for a computer that has become slow to use.
Data care
Your files are handled carefully, and backups are discussed before any major repair begins.
Who this service is for
Home users. Family computers full of photos, student laptops and everyday machines — explained in plain English, without being made to feel foolish for asking.
Small businesses. Downtime costs money, so getting a workstation or a piece of office equipment running again comes first.
Remote clients. If the computer can still get online, many software problems can be sorted out in a secure, attended remote session instead of a visit.
Why Augusta Technology
- Locally owned and based in Augusta, Missouri
- You approve the work before it starts
- Clear explanations, no jargon and no upsell
- A U.S.-based technician you deal with directly
Washington and the surrounding communities
Augusta Technology is based in Augusta, Missouri. On-site work covers the communities listed here, the surrounding area and everything between them. Remote support is available across the United States.
- Washington
- Augusta
- Union
- New Haven
- Marthasville
- Dutzow
- Defiance
- New Melle
- Wentzville
- O’Fallon
- Lake St. Louis
- St. Peters
Frequently asked questions
Do you offer on-site or remote computer repair?
Both. Software problems, virus removal and general troubleshooting can often be handled remotely. Hardware repairs and network work are done on-site at your home or business in the Washington area, or by drop-off.
Is there a charge for diagnosing the problem?
Diagnosis takes real time on the machine, so it is charged for. What it will cost for your computer is explained when you call or drop it off, before any work starts — call 636-231-5555 and ask.
How long does a repair usually take?
It depends on the fault and on whether a part has to be ordered. Ask when you call or drop off and you will get an estimate for your machine, plus an update if anything changes.
What areas do you serve?
Augusta Technology is based in Augusta, MO, and serves Washington, Union, New Haven, Marthasville, Dutzow, Defiance, New Melle, Wentzville, O’Fallon, Lake St. Louis, St. Peters and the communities nearby. Remote support is available across the United States.
Do you support small business computers?
Yes. Alongside repairs, small businesses are supported with workstation maintenance, networking, backup and ongoing IT support.
If it turns out to be something else
- Virus removalIf the symptoms look like malware rather than a fault — pop-ups, redirects or a warning telling you to call a number.
- Network & Wi-FiSometimes it is the network and not the computer. Site surveys, access points and cabling.
- Business IT supportOngoing support for office equipment, so the next fault is caught before it stops the day.
- Managed ITIf the computer belongs to a business, ongoing care of the workstations, accounts and backups around it.
- All repair servicesDiagnostics, virus removal, custom builds and remote support in one place.
Need your computer fixed?
Call and describe what it is doing. If it is something that can be sorted out over the phone or remotely, you will be told that rather than sold a visit.